Airos 5 is not ready

[MediaNet]

I can not understand a thing, how does a company like Ubiquiti who had a great worldwide recognition for the quality of some products like the XR5 or Nanostation 5 to put on the market a range of products such as the series Airos 5 (nanostation M5, bullet M5 etc) that lead to us WISP big disservice, I wonder why first to market these products are not made accurate tests on the farm and then everything works as 90% propose to the market.
Personalment I feel like a guinea pig, or are we to test products and will pay the consequences on our skin.
I hope this is constructive criticism of the company.

[josecarlos]

friend, the current market systems are extremely expensive. This is the best way to put a product on the market. The important thing is that the user participates. Actually all new inventions should be tested directly with users. These products would not now on the market for the long testing process that are in addition to the final cost would be. Instead of complaining, propose an idea to improve the system because you're going to benefit when everything is working correctly, and that if that is priceless, a product built for you work. You have to know to assess this, of course you do not. Ubiquiti And I say that is a very very good business idea and that very many thanks for providing this opportunity for users. I understood very well the business strategy, and am self-employed entrepreneur and what I'm talking about. well things are done. Congratulations to Ubiquiti.

[MediaNet]

Dear friend

The underlying problem is that the product does not work that has some small defect, but you read the post that there are negative? I do not say to be perfect, but even that should give red problems.
These products should be removed from the market, and then because they blocked the distribution of the fantastic nanostation 5? because you want to force them to use the M5 for their tests at the expense of the poor.
I can not find a policy is correct, the cost is for the present but might also not work if there is no point.
You might say that because you do not have a wisp to manage, you have customers who call you every 5 minutes to complain that the service did not work, then why should I wait for 6 months for a firmware that is stable?
Excuse me but I totally disapprove of this thing

[netmaster]

welcome to club, MediaNet.

has been more than 6 months after "MIMO" gear come out, and still no usable firmware! I believe, that many of us want to ask from UBNT software team (if you have one!?) - what a hell have you doing past 6 months or what taking you so long?

edit:
as we can see from the web, they admit the problem, and will hire "Software Project Manager". Please do - quickly!

[jlesterbmc]

6 months is a long time to have to wait for products that have been, hopefully tested!
Still no product available. I can not even find 2- 2.4 Nano Locos...

That said I have a 1 mile link through 30' of trees, NLOS with 2- M5s that has beeen up and running great @ -66 for 3 weeks now.

[doush]

cooking the firmware takes damn so long. Im still waiting for a stable release. latest beta has NAT problems as far as I see from forum posts.

[cwnetwork]

Well, had the bullets been $500 each they could hire 10 project managers (or whoever else) to handle the firmware in a manner of months.
Nobody is forcing you to buy it or deploy it... you (or at least most) probably do because the rest in the price range suck..... maybe with exception to Mikrotik or something .....

The supply chain problem thing that ubiquiti has is without doubt an issue; to get some equipment takes some hunting or waiting... it's not pleasant but it's something we can live with, but I'm sure that problem could also be solved by a $500 price tag.

Let us hope they do not solve it that way and keep doing what they are doing ... which is pretty good , only a little slow, but R&D in general takes time... bug fixing is a very difficult job, even if Airos V was ready, still some would be bothered and annoyed by bugs anyway.

PS: We are using 10 bullet m2's as both AP and CPE in a test links (with sector panels and grids) and the latest stable release is pretty reasonable. At least it's no worse and sometimes better than a normal B2HP which we also use...granted there are some bugs but the links are quite useable once configured correctly.

At my home (+-9KM) I use a B2M's fulltime, to test .... I'm writing this using the network connectivity given by those very B2M's I was talking about. The uptime of the AP and CPE is now 58 days. Don't get me wrong .. this is not ready for fullscale deployment and could be much better.... but at least we can source as many b2m's as we want right now...

[doush]

legacy product prices already increased in some of the major european distrubutors that I used to work with. And Im talking about a 10$ increase in the price for the highest bulk buy level.

[WHT]

Its the law of supply and demand...

We got the supply and we demand you pay more.

[doush]

the cheapest price I can get NS5 is 85$ for orders > 10000$ in my distrubutor so I decided to switch after the price increase.

I can get a Mikrotik CPE for that price.

[Ron]

There are people on this forum that have hundreds of of M products in production. It is simply the nature of forums that 5% of people complain and 95% enjoy the product quietly.

As of 5.1 there are some bugs, but work arounds exist for almost all of them.
We have happy with our M gear.

[ether3al]

A lot of people on the forum seem to be forgetting that the 5.1 firmware is a beta release as well... instability & bugs should be expected.

I agree that Mikrotik is at this stage much a more mature product, but as far as supporting it have fun training your first level customer support team!!!

[Airwip]

There are people on this forum that have hundreds of of M products in production. It is simply the nature of forums that 5% of people complain and 95% enjoy the product quietly.

As of 5.1 there are some bugs, but work arounds exist for almost all of them.
We have happy with our M gear.

well i do not have hundrets of the in production but about 70 in real network with high traffic .
i found a few bugs in the last 2 FW's (5.0.2 and 5.1-beta) .. i never ever will report one of em here since
all answer you get is "hey thanks for the report i forward this to the software team" and thats the last what you hear.

How ever i got it to work much bether than i tought at the moment we started with the M-products ...
but i wont grow with them to a larger scale if they not fix this bugs.
If ubnt is focusing the work in tests and real-world tests instead adding new features the given bugs can be fixed in less then a month..i think...note: adding a few clients in the lab to a basestation is no test

[drwho17]

Right, the 5.1beta is mostly good just needs some tweaking really. Personally the only problems I've noticed.

- PPPoE should be more resilient then it is, same problem 3.xx had though.
- AP-WDS/STA-WDS issues (might just be WPA2 related though, no issue for 3+days with WEP)
- AirControl causes issues with my bridge/pppoe auth.
- Noise floor readings are very strange, ie wrong.
- Not being able to lock down radio to a Non-N data rate.

[MediaNet]

I am always dellìopinione that a serious company like ubnt can not afford the luxury of doing such a bad impression with its customers.
I am the president of a consortium of wireless providers in Italy at the moment we have 15 members and complain about all of this new product more or less some even decided to change CPE dirivati with products from competition (mikrotik, Senao, etc).