M series Bullet Site survey sees others but wont connect

[ajaywi]

I have a Bullet M2 Bullet that was on a tower working fine for 2 months, then no client could connect to it. I took it down reflashed it, did a TFTP recovery and still will not connect to any other device. I put it into client mode, If I do a site survey it sees my tower and shows decent dbi but will not connect.

We use 5mhz channel widths.

One thing i did notice. If I go back to default it will connect to another at 20mhz but very very bad signal. -90 (floor at -96) They have to be very close within a few feet to get any signal.

[UBNT-Mike.Ford]

I have a Bullet M2 Bullet that was on a tower working fine for 2 months, then no client could connect to it. I took it down reflashed it, did a TFTP recovery and still will not connect to any other device. I put it into client mode, If I do a site survey it sees my tower and shows decent dbi but will not connect.

We use 5mhz channel widths.

One thing i did notice. If I go back to default it will connect to another at 20mhz but very very bad signal. -90 (floor at -96) They have to be very close within a few feet to get any signal.

Hello,

What firmware did you flash the unit with? Can you update it to RC3? Also check the TX power setting to make sure its max. Also check the center pin of the M2 to see if it rotates easily.

Thanks,

Mike

[ajaywi]

Hey Mike,

I flashed all 3 available.. Original, RC2, and RC3. All have the same.

center pin seems fine.

[UBNT-Mike.Ford]

Hey Mike,

I flashed all 3 available.. Original, RC2, and RC3. All have the same.

center pin seems fine.


Can you swap with another Bullet M2 to see if it clears up?

Thanks,

[ajaywi]

Yes Its fine with another so I know its not antenna issue. I have used 4 different antennas with the bullet with the issue and same thing on all.

I used our spare on the tower and have our customers back online

[UBNT-Mike.Ford]

Yes Its fine with another so I know its not antenna issue. I have used 4 different antennas with the bullet with the issue and same thing on all.

I used our spare on the tower and have our customers back online


Hello,

If that is the case please email me directly and I will swap that unit out ASAP.

Thanks,

mike@ubnt.com

[ajaywi]

Mike,

I emailed you but no response yet. Am I in your spam filter?
(If so, then I need to let someone know of our intent to be at Air-Con ;) in Chicago)

[UBNT-Mike.Ford]

Mike,

I emailed you but no response yet. Am I in your spam filter?
(If so, then I need to let someone know of our intent to be at Air-Con ;) in Chicago)


Hello,

i did not see your email come through, ill check the spam filter.

Thanks,