...just to say thanks.

[lncommunications]

In all this bad atmosphere at the moment I would just like to thank WHT and rconway for the invaluble information posted on this forum. Without it I know we wouldn't have been as successful in the small amount of time that the Ubiquiti product range have been on the shelves and I sincerely hope you both stay around for the foreseeble future to help the noobs and experts in the way you have been doing - thank you guys.

The thanks also extends to everyone else who has contributed to the forum and KB, as I say its an invaluble source of information.

Last but by far not least! Thanks to Mike @ Ubiquiti for actually being an active member of the community, im sure many don't appreciate the amount of time you put into your job and how unique it is to have direct communications with someone in the company, I certainly appreciate it and I hope others at somepoint realise this in the future. Thanks Mike and obviously my thanks extends to everyone at Ubiquiti, keep it up guys :)

This sounds like *** kissing but im not getting anything for it, well done guys - well done.

All the best in the future and can't wait for the new range - bring it on! :D

/Martyn @ LNComms

[UBNT-Mike.Ford]

Thank you,

And your welcome.

Mike

[WHT]

Ditto

[jlesterbmc]

Thanks for having the worst supply chain and planning I have ever seen.

It sucks to spend $15,000 on Motorala Canopy when I would rather spend $1,500 on UBNT. :? At least Motorola has product and information available!

[lncommunications]

I really don't see the problems, yeah I suppose the supply could be a bit better but that is the only criticism I have.

In regards to the lack of information, please don't tell me you're moaning about the AirMax thing even if you had the info what would you do with it? surely you would have to spend x amount of time testing the kit BEFORE you deploy? and would you deploy the new kit straight away with the first firmware release?

Can't keep everyone happy eh?! - Fact of life.

[Shockware1]

Just like a farmer...
They cry that they need rain so bad, but when they get it they complain that it is too wet to spray...

Just like a WISP...
They cry that their equipment is too expensive and lacks features, but when one is invented for them they complain that this miracle product is frequently out of stock...

You can't win.

[jlesterbmc]

I not whining simply stating my opinion on the constant supply chain problems.

Marketing-great, products-great being able to order them as needed, NOT!
3- times now I have been hosed and was not able to get any 2.4 G to hook up new customers. We are just a tiny little micro wisp, $ are tighter then tight and we need to be able to get them when needed. We do not need a lot...

Mike does do a great job here, Thanks!

[drwho17]

I really don't see the problems, yeah I suppose the supply could be a bit better but that is the only criticism I have.

In regards to the lack of information, please don't tell me you're moaning about the AirMax thing even if you had the info what would you do with it? surely you would have to spend x amount of time testing the kit BEFORE you deploy? and would you deploy the new kit straight away with the first firmware release?

Can't keep everyone happy eh?! - Fact of life.
I'm sick of bashing too, but Ubiquity does have supply chain problems, whether it's their fault of their resellers, I don't care, I just know that everytime I try to order stock I have to search all over for them.

This product line rollout hasn't gone smoothly either, WISP's/Distributors are in hold mode now, not wanting to get stuck with old product, which further exacerbates the supply chain problem.

[Shockware1]

We are just a tiny little micro wisp, $ are tighter then tight and we need to be able to get them when needed. We do not need a lot...


It sucks to spend $15,000 on Motorala Canopy when I would rather spend $1,500 on UBNT.

So if you can't get UBNT, then you pay top dollar for Canopy?
Are there no in-between products you could use for your micro WISP?

[jlesterbmc]

Shockware1- Our network is about 90% Motorola(900 Mhz & 5.4 G)and 10% UBNT(2.4 G & 5 G) using Mikrotiks for PPPoE etc at towers.
I like it and would just assume stick with it as is. I just barely figured it out...

[george]

As you start to use more proprietary features in your WISP, being able to get equipment becomes more critical. Canopy, Trango, MikroTik and others come to mind.

We use a lot of MikroTik for critical applications, and if we can't get RouterBoards that becomes an issue fast when you are trying to associate a client with an AP running Nstreme.

I'm comfortable UBNT has already worked this out and has a solution in the works, but it is a factor in determining which products to buy.

[DrNutbush]

I'm quite certain if Ubiquiti charged 10 times their current prices, there would not be a so called supply problem. My guess is the demand is simply great for a super product at an affordable price. I have personally however always received what I ordered within a week or 2 so have never experienced any supply problem. We are kinda small currently, but do have several hundred Ubiquiti's running rather smoothly. Because of the price of Ubiquiti products, and the fact that they simply work, we are growing rather quickly :)

Thanks UBNT and the people who make this forum what it is.

[rconaway]

Whoa, I'm honored so let me say that I want to thank all the little people who I stepped on, er, worked with to get here. As for the supply chain problem, I think I will let my partner, WHT, who is an expert on this particular subject but is too modest to state his opinion, to jump in here.

[WHT]

Ummm...Just because STREAKWAVE closed my account for making disparaging (but factually correct or with a disclaimer if it was a personal opinion) posts about them, would hardly make me an expert.

Not even a victim! As I have other suppliers and STREAKWAVE has bad P.R. now.

So if you don't want your account closed out from under you, don't tell anyone in the public forums that STREAKWAVE has no units in stock.

[rconaway]

Justin, you should know by now that the first guy who speaks up is the guy that gets blamed for all the problems. That's how you redirect your own mistakes. I think we need a Ubiquiti Supply Czar to control the evil suppliers.

Of course Justin, you won't be able to participate because you already have a pre-existing attitude condition and the suppliers will allow you to order everything but Ubiquiti equipment. That and your mark ups will be outrageous. The real solution is to go to a single supplier system that can't reject anyone.

[WHT]

Send me yer line sheet......... heh heh heh

And I'll send ya my IP camera line sheet.

[rconaway]

I don't understand. What's a line sheet?

[WHT]

Its what vendors and distributors call their product list. Put me down for some of that crate contents.....

[zed]

I would have to say that I understand UBNT position, I have been doing
wireless internet since 1995 and Ive seen all kinds of vendors agendas
that at the end hit the operator.. remember trango? Alvarion and almost all
others have sucumbed to pressure from investors and ended up killing the small operators.

I appreciate from UBNT the following:

1. not making millions of nanos and keeping the supply limited in terms of demand.. why simple.. it is very hard to make profits on a low budget hi quality product, while at the same time coming up with a newer line of products and still satisfy most people and also satisfy investors..

2.Not coming out with an costlier AP from hell, early in the game knowing t hey where working on a newer platform. We know its a matter of time that regular nanos wont interest most of the people.

( if you invested on higher priced ap's you can still use other brands out there)

3. Keeping it as open as it could get with the envolvement of operators.

4. Giving us the much needed price break and the only true business class
looking, feel and operating of the market. (now others copying it)

Finally we all know that UBNT will try to keep operators happy by keeping good prices and hailing the (ROI label).. we also know that the new platform will move UBNT to the position of motorola of a more propietary system .

If you ask me this will be the time (airmax) that I will start getting worried if they cannot deliver in time.. I will jump into the Airmax hoping the best and fearing the worst.. I might get burned again but if ROI stays
within 2 months its well worth it.

Ubiquiti, this is the time to do things right and consciously work on your delivery and distribution and you will have a winner. I believe so far you have done this purposely and things are going to run very smooth.

If Im wrong then, I guess motorola was right...

Zed